Accuracy of Information: Please provide the correct email address when your order is submitted. When your order has been placed, you should receive one email confirmation of that order that includes a 6-digit order number that can be referenced if you have questions regarding your order. Customers requesting shipments via a method that allows package tracking will receive a second email message containing a tracking number when the order ships. No other shipping confirmations or other email messages will be sent from us unless we have a question about your order, or you have contacted us with questions or requests for information.
Privacy is Important: We do not provide your name or contact information to any other company or organization. We do occasionally send promotional email messages to our customers, and you can readily opt out of such mailings at any time. We will never sell or share any customer email addresses or any other customer information with any other party.
A Word About Email: Unsolicited email or "spam" is a growing concern for us and for our customers. We understand efforts to decrease the number of unwanted messages through the use of filters such as "white lists," and through the practice of accepting email messages only from those individuals and companies who are "registered" to send email to you. However, we cannot comply with such validation or registration requests. To do so would require hundreds of hours every month to fill such requests from all our customers. If you wish to communicate with our customer service staff via email, please be aware we cannot respond to your messages if your email service requires us to "register