In case if you wish to cancel after you have placed an order on our website, please do so immediately.

However, once the order is processed by our warehouse, we cannot cancel the order. An order can be communicated to the warehouse for processing in as little as under half an hour, so act immediately. We reserve the complete right to decide whether the order is processed or not.

There will be no cancellation on products ordered during a “sale”. A sale being any promotional sales that have offers or/and discounts

In case you receive faulty/damaged products, please inform our customer service immediately. They will assist you on how to return and will initiate the refund/replace after checking and verifying your claim. Please check our return policy here .

We reserve the right to cancel, refuse or reject an order any time without any prior notice. The reasons for cancelling will be notified to you if such a situation arises. Situations like, limitations of quantity, inaccuracies or error in product details or price, problems identified in payments etc, but not limited to the above may result in cancellation of order from our side. If such a cancellation is done and your payments account is charged the same will be refunded back to the same account. In case if we cannot process it in the above mentioned way we will get in touch with you to ask for your bank details to process the payment.

Refund Policy

Buyers are more comfortable shopping with Siley as we provide a hassle-free refund, despite buyers never returns any of our products. Siley has found that items with transparent return policies typically sell better than items that don’t. Siley offers a buyer-friendly return policy. This helps us to qualify for customers’ utmost satisfaction and attracting more buyers. We are offering the clearest and buyer-friendly return policy so that our buyers will feel relaxed while shopping with us.

Our expectations will be fulfilled only when the Customer feels heart full satisfaction. However, if the customer is dissatisfied with his/her purchase, he/she can just convey us by contacting our customer care. Kindly send us an email, quoting customers order id not more than ten days of our delivery. Customers are requested to insert the words “Refund Request” in case of the subject content of the customer’s email. Customers can also opt for neatly written refund requests by postal mail to our contact address mentioned on the website with “Siley” on the headline.

Items bought by clients should be in their unique unused (new) condition which ought to be unopened, the first bundling with any seal or psychologist wrap flawless, and furthermore, any marks actually connected to be returned, except if just if there is an assembling deformity from our side. These are the principle conditions empowering us to sell the items as new items. Clients simply need to recall that they should return the bought items within 10 days from the conveyance date.

Clients are completely secured by a 100% cashback merchandise exchange. It’s our responsibility and our guarantee to our significant clients. Siley profoundly comprehends that occasionally clients may wish to return items to us in certain unavoidable conditions separated from our ideal conveyance. That is the reason we have made this 10-days merchandise exchange which empowers clients to return items to us in much unique suitable condition

We wish to advise our darling clients that they have no other lawful option to return the bought items and get a discount or trade; clients will in any case be qualified to return bought items to us.

Items will be unquestionably discounted at the full cost of some other item appropriately returned by clients as per the details of this profits strategy ([including/excluding] the first conveyance charges and [including/excluding] the expenses of returning the items to us).

Items are without a doubt discounted for the total worth of any item appropriately returned by clients as per the details of this profits strategy ([including/excluding] the main conveyance charges and [including/excluding] the costs of returning the product to us).

Returned items will be inspected by quality control before a refund is approved. Any items not meeting the requirements for a refund will be discarded or returned to the customer at customer's expense.

We do not refund shipping and handling charges, nor do we pay the cost to return items to us for a refund. For items initially sold with free shipping, refunds will be reduced by our actual cost of shipping the original order

RETURNS

You have 30 days from receipt of purchase to file your refund. To be eligible for a return you must have proof of purchase or receipt and outer packaging of product.

You may Email the receipt and pictures of outer packaging showing SKU number to [email protected]

**REFUNDS AND EXCHANGES WILL NOT BE GIVEN WITHOUT A RECEIPT.

**Customer is responsible for paying return shipping costs. Shipping and handling charges are non-refundable. If your refund is approved, the cost of shipping will be deducted for your refund.

RETURN TIME: Within 7 Days of Delivery.

REFUND TIME: Within 7 Days of Product Receiving at Our Warehouse.

REFUND PAYMENT MODE: Refund will be credited to the original payment source.